TOPdesk

Pricing and Packaging Director (m/f/d) / B2B SaaS – TOPdesk – Delft

Jobid=630535731665373522 (0.099)

Job Description

What you'll be doing

You'll own our global pricing and monetization strategy from idea to implementation.

Your work will include:

  • Own our global pricing & packaging strategy – Define the long-term pricing architecture across our portfolio and lead the evolution from seat-based licensing to hybrid usage- and outcome-based models.
  • Shape the monetization of AI – Design value metrics, pricing models and commercial guardrails for AI-powered products and agentic services.
  • Drive commercial growth – Develop pricing and packaging strategies that accelerate revenue growth, improve margins and strengthen our competitive position.
  • Lead strategic pricing decisions with data – Use customer research, pricing experiments and financial modelling to turn insights into business decisions.
  • Build and lead our Pricing & Monetization capability – Establish a modern pricing function and coach the team to focus on strategy, customer value and commercial impact.
  • Partner with executive leadership – Work closely with Product, Sales and Finance to translate pricing strategy into clear business outcomes.

Qualifications

We're looking for someone who combines strategic thinking with hands-on experience building successful pricing organizations.

Ideally, you'll bring:

  • 10+ years in senior B2B SaaS roles, with deep, direct ownership of pricing and packaging. This can come from a dedicated pricing leadership track or from a senior product leadership role where you owned monetization end-to-end.
  • Direct experience monetizing AI, API, or platform products, not just SaaS seats. A clear point of view on value metrics for AI and the conviction to defend them.
  • Has led at least one major repricing or repackaging at a $100M+ ARR company.
  • Strong quantitative chops: builds the model personally, rather than briefing an analyst.
  • A track record of influencing C-level decisions across Product, Sales, and Finance.
  • Defends pricing discipline with evidence, even when there’s pressure to give value away.
  • Nice to have: ESM, ITSM, or adjacent enterprise software background, and experience with channel and partner pricing.

 

Professionals with experience in the following areas are encouraged to apply:

Pricing Strategy • Monetization • Packaging • Commercial Strategy • Product Strategy • Revenue Growth • AI Pricing • SaaS Pricing • Value-Based Pricing • Product Monetization • Pricing Transformation

Additional Information

What we offer

  • Working at one of the best employers in the Netherlands.
  • A role in an international, fast-growing company.
  • The freedom and responsibility to shape your role and make an impact.
  • The opportunity to work closely with stakeholders across the organization.
  • Free lunch and barista at the office.
  • 2.5% of your time for volunteer work.
  • A strong focus on diversity, inclusivity, and sustainability.
  • And plenty of additional perks.

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