Jobid=612761872435453744 (0.0494)
Are you always ready to help others? Does solving problems put a smile on your face? Together with the international Service & Support team, you answer all questions from caregivers and provide essential support to help them take the best possible care of residents. You work with caregivers in Canada, the United States and Germany.
Jouw rol
Act as the primary point of contact for caregivers in Canada, the United States and Germany
Provide high-touch support via phone and email
Dive into technical challenges with empathy and problem-solving skills
Check in proactively with caregivers across different time zones
Support colleagues in North America and Germany in preparing for location visits
Help research local needs and experiment with new support strategies in new markets
Identify areas for improvement and help build support processes rather than only following them
Jouw profiel
Enthusiastic, service-oriented and eager to join a positive, hardworking team
Strong overview and no request is too big
Strong communicator and eager to learn
Able to connect easily with caregivers in North America and Germany
Go-getter mentality, hands-on and continuously improving
Fluent in English and German
Dutch is a plus
Flexible working hours and willing to work shifts between 08:00 and 21:00
In deze baan vind je:
Specialisme & Creativiteit & Diepgang & Sociale contacten
Wat we bieden
32–40 hours per week
Salary of €2.800 to €3.500 based on 40 hours
8% holiday allowance
Growth opportunities in your area of choice
Travel expense reimbursement
Pension plan
30 vacation days per year including public holidays of choice
Thursday pizza nights, Friday afternoon drinks and team activities are also mentioned
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