Jobid=632706381479877648 (0.0125)
Dutch Customer Service – Remote/Hybrid Opportunity in Portugal
Ready to take your career to Portugal? Join an international customer service environment supporting users of a major European financial technology platform.
Full-Time | Portugal | Remote/Hybrid
About the position
As a Dutch-speaking Customer Support Specialist, you'll help customers with banking services, payments, cards, investments and account-related enquiries.
Your responsibilities
— Provide professional support to Dutch-speaking customers
— Answer questions about payments, banking and investments
— Assist with card and transaction issues
— Help customers with app access and account updates
— Refer more complex cases to specialised internal teams
Requirements
— Dutch C1/C2 or native — required
— English B2 level or above — required
— EU citizenship + valid EU passport — required
— High School Diploma — required
— Excellent communication skills
— Strong problem-solving abilities
— Flexibility for rotational schedules
Schedule
— 40 hours per week
— Monday to Sunday on a rotational basis
— Project operates 24/7
Working Model
The position starts remotely and is expected to transition to a hybrid model in the future. Candidates must reside in Portugal.
Apply
If you meet the requirements, send us your updated CV.
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