Jobid=642428558497028709 (0.0506)
Remote anywhere in Greece or on-site in Athens.
We are recruiting Dutch-speaking Customer Service Representatives to support customers of an international online travel platform.
In this role, you will assist customers with their enquiries, provide information and resolve issues to ensure a smooth and positive customer experience.
Responsibilities
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Providing customer support in Dutch and English via email, chat and phone;
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Assisting customers with enquiries and resolving issues in a professional and timely manner;
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Providing accurate information and guidance based on customer needs;
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Identifying and addressing customer concerns, escalating more complex cases when necessary;
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Maintaining high standards of customer service and customer satisfaction;
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Following established procedures and quality guidelines.
Requirements
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Dutch proficiency at C1–C2 level;
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English proficiency at C1–C2 level;
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Strong communication and problem-solving skills;
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A customer-oriented approach and a professional attitude;
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Ability to work independently and as part of an international team;
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Willingness to complete the required training and onboarding process.
Location and Work Model
Choose one of the following options:
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Remote: Work from anywhere in Greece after completing the initial onboarding process in Athens, Geeece
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On-site: Work from the company's office in Athens.
Salary
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€1,500 gross per salary payment, paid 14 times per year.
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Equivalent to approximately €1,750 gross per month, averaged over 12 months.
Relocation Support
For candidates relocating to Athens, the company offers:
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Three weeks of hotel accommodation near the office during the initial relocation and training period;
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Financial relocation assistance of up to €300 towards flights or other relocation expenses.
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