Jobid=630536050794957378 (0.0242)
ppAs a bCloud Operations Manager /b for our bApplication Operations (Technical Application Operations) team /b, you play a key role in the hosting and operational continuity of bExact products used by hundreds of thousands of users. /bThese products run in our multi‑cloud environments on bMicrosoft Azure /b and bAmazon Web Services (AWS) /b. You lead a team of bapproximately 10 specialists /b responsible for keeping these customer‑facing applications bstable, secure, performant, and continuously available /b. /p pAcross Cloud Operations, we support bmore than 25 different products and workloads /b, serving bover 700,000 users /b. Ensuring that each of these SaaS and cloud‑hosted products runs reliably at scale requires strong coordination, clear ownership, and world‑class operational execution. /p pOur Cloud Operations organization consists of baround 60 colleagues /b across bDelft, Utrecht, Kuala Lumpur and Bangalore /b, working together to deliver a robust and resilient hosting platform for our customers. Within this structure, two core teams collaborate closely: bInfra Operations /b and bApplication Operations /b. /p pThis vacancy specifically applies to the bApplication Operations team /b operating from Delft and Utrecht. /p ul libInfra Operations team /b provides and maintains the cloud foundation on which all customer environments run: provisioning virtual machines, handling deployments, ensuring platform availability, and maintaining the underlying cloud infrastructure. /li libApplication Operations team /b, your team, focuses on the application layer powering our customer‑facing products: monitoring application behavior, optimizing performance, managing configuration, and executing application updates where automation is not yet in place. /li /ul pTogether, the two teams ensure seamless end‑to‑end operations across binfrastructure, platform, and application layers /b, enabling a reliable and scalable hosting landscape for all Exact customers. /p pCurrently, the Application Operations team bdoes not participate in the formal stand‑by rotation /b. However, as our product landscape grows in bcomplexity, scale, and business criticality /b, bavailability outside regular office hours /b will become a key expectation for ensuring uninterrupted hosting quality. /p pIn this role, you’ll help shape how this responsibility is introduced and managed effectively. /p pYou’ll also work bintensively with fellow Cloud Operations Managers /b in bDelft, Utrecht, and Kuala Lumpur /b to align priorities, coordinate incident and problem management across time zones, and safeguard operational excellence throughout the global hosting landscape. /p pYour leadership brings bclarity, structure, and calm confidence /b — especially during escalations, performance challenges, or customer‑impacting events. /p h3This = what you bring /h3 pYou combine operational leadership with solid technical understanding. You have: /p ul liExperience leading bApplication Operations /b or bTechnical Application Management /b teams in cloud environments. /li liStrong knowledge of bAzure /b and bAWS /b services, hosting patterns, monitoring, logging, and availability management. /li liHands‑on experience with operational tooling such as bAzure Monitor /b, bApplication Insights /b, bAWS CloudWatch /b, and related platforms. /li liExperience collaborating with binfrastructure operations teams /b across regions and time zones. /li liThe ability to translate bfunctional requirements /b into technical and operational activities. /li liStrong communication skills and a structured approach to prioritizing operational work. /li liA proactive, improvement‑driven mindset focused on bautomation and operational excellence /b, especially in customer‑facing cloud environments. /li /ul h3This = what we offer /h3 ul liA bcompetitive salary /b, bonus structure, holiday allowance, and strong secondary benefits. /li liA bhybrid /b, international, and innovative working environment. /li liA car lease budget fitting to your role /li lib3 Giving Back Days /b for community and social impact. /li liExtensive opportunities for btraining, certifications, and leadership development /b. /li liCollaboration with highly skilled colleagues across engineering, cloud and infra — in both bEurope and Asia /b. /li /ul /p #J-18808-Ljbffr
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