NCC Group
Attention all service desk professionals! We are looking for a Senior Service Desk Analyst to join our internal service desk team. Are you someone who embodies service excellence as part of your personality and can you lead a team to higher echelons of success? If so, we want to hear from you!
Your role as Senior Service Desk Analyst
In this role, you will be responsible for leading our service desk team towards a more mature and refined operation that delivers excellent support to our stakeholders. You will be the go-to person for resolving escalated issues and ensures that our service desk team is meeting our service standards.
Key responsibilities
Fox-IT
We are Fox-IT, or Fox. We stand for making the world safer and more secure. That means every one of us contributes in making society safer and more secure with the help of our technical and innovative solutions. From our Red Team of hackers, our Blue Team of defense specialists, highly skilled developers to trusted security consultants and more: We do this for organizations where cyber security is highly important. That is why we continuously develop our individual skills and knowledge.
We are critical thinkers, naturally security paranoid and thrive on development. We are part of NCC Group and with 2000 like-minded colleagues around the globe, we are on our never-ending mission to create a safer world.
We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.
We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission.
This is you
Our offer
You will work in a place at the top of cyber security where your ideas are valued. You cannot always tell all the details about your work, but you can tell that you contribute to a safer society. That’s not all, you also get a:
If you’re passionate about delivering excellent service and leading a team to success, we want to hear from you. Apply now by clicking on the button and let’s take the next step in advancing our service desk operation together.
An extensive background check will be part of the selection process.